by rublev » Fri Mar 21, 2014 5:28 pm
The thing about is ebay is that is will always side with the buyer. I sold something to someone who refused to pay for tracked postage so i did it second class. The item 'never turned up', he opened a case, he won, i had to refund him. This happened a while ago so i've wised up with postage now... but yeah, if you don't receive your item as a buyer, or the item is not as shown, you will win the case. For me it didn't even matter that ebay could see the message correspondence between us where he insisted on a non tracked service. If he doesn't offer you a refund escalate the case. Do as much as you can NOW. Take pictures and send them to him, showing him the inconsistencies etc.
Regarding the jeans - like i said above, if they don't reach you, he'll have to refund you.
Sellers can sometimes get a bit of a raw deal.