by g2x222 » Sun Jul 06, 2014 5:23 pm
I got a suspicious activity/fraud email from Discover on Thursday night, which means my card was frozen. That happened at the beginning of almost every semester when I traveled from home to school and tried to buy textbooks, so I saw it as an annoyance.
It turns out that I actually got my credit card number stolen. There were 5 charges for $102 on the card from Paypal; I'm assuming the charges would have continued if Discover hadn't locked my card.
I called in, and they were great, as always. I wasn't put on hold, they assured me multiple times that I wasn't responsible for the charges, and that they'd close my account and FedEx me a new card. I just checked, and the charges have been removed
I decided to call Paypal as a courtesy, and naturally, that wasn't as great. I was initially connected to someone immediately, but when they transferred me to their security/fraud team, I was put on hold for a half hour. (This was late at night, so maybe someone on call had to come back to work?) The rep did thank me for reporting it to them, so I guess that was nice.
I'm not entirely sure how/where/when the number was stolen, but I do think I'll pay closer attention to my accounts going forward
...
Anyways, that was the start of my long weekend, but the rest of it was certainly a lot more fun